Your privacy on the Internet is of utmost importance to the United Nations Children’s Fund (UNICEF). This privacy statement describes UNICEF’s policy concerning the gathering and sharing of visitors’ information through the UNICEF web site. It applies to all “UNICEF sites” – that is, all sites within the “unicef.org” domain name. You should note that through this site you may reach or be directed to other websites that relate to UNICEF, such as www.supportunicef.org or the sites of our national committees (the various private charities around the world whose job is to support UNICEF); all these sites have their privacy statements which are similar to this one but may vary slightly. By visiting the UNICEF website, you are accepting the practices described in this policy.
What information does UNICEF collect?
Normal website usage
In general, you can browse the UNICEF site without telling us who you are or revealing any personal information about yourself. The only information we gather during general browsing is from standard server logs. These include your IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the web site that referred you to us, the files you downloaded, the pages you visit, and the dates/times of those visits.
Collection of personally identifiable information
If you register for a newsletter, log on to specific UNICEF sites, order a book or other merchandise, request information, provide feedback, apply for a job, join a discussion group or join an electronic mailing list, you will be asked to provide personal information such as your name, postal address and e-mail address. This information is collected only with your knowledge and permission and is kept in various UNICEF databases. If you are purchasing something on the web, you may be asked to provide your credit card details.
Joining electronic discussion groups may mean that other participants of the discussion group (including non-UNICEF employees) will see personal information that you have volunteered. For open discussion groups, this information will be public.
Special note about information from children
Several sites in the UNICEF domain are focused on children, including interactive websites such as group discussions. Some of these require user-specific information to be provided to UNICEF. We ask for the minimum amount of personal data in this case.
These parts of the UNICEF site are for children and authorized adults only, and unauthorized adults are not to participate in these parts of the UNICEF site. (Obtaining user information helps us in that regard if needed.)
Children should make sure their parents, or the adults who are caring for them, know they are participating in the UNICEF sites and are providing this limited user information.
What does UNICEF do with the information it collects?
Normal web usage
The information gathered during general browsing of the “unicef.org” domain is used to analyze trends and usage of the UNICEF site and to improve the usefulness of the website. It is not connected with any personal information. However, if you have registered with UNICEF in connection with any activity on the UNICEF site, the information we collect about your normal web usage will be identifiable to you.
Personally identifiable information
UNICEF may use the personal information you provide to:
- Contact you – either in response to a query or suggestion, or to mail newsletters, documents, publications, etc. to you, and we also may provide the information to the UNICEF national committees, so they can contact you as well;
- Manage and process your job application;
- Confirm your purchases and registrations on the site;
- Obtain payment for purchases through the website (via credit card);
- “Remember” your online profile and preferences;
- Help you quickly find information that is relevant to you based on your interests, and help us create site contents most relevant to you;
- Undertake statistical analysis.
What if I don’t want to provide personal information?
Providing personal information on the UNICEF web site is optional. If you choose not to provide personal information, you can still browse and use the UNICEF site, but you will not be able to carry out specific actions such as purchasing items, registering for a newsletter or applying for a job.
Opting out and changing your information
At any time, you can cancel or modify your information by returning to the web page where you first provided the information and contacting the focal point for that page/relevant UNICEF department. Where contact details are not provided on the page, you can contact us for further information.
Assistance of third-party service providers
We may use the assistance of third-party service providers to strengthen the contact with you and improve our service quality, such as sending you emails or letters on our behalf; verifying information with you over the phone; and understanding your intentions to ensure that you can get timely feedback. These third-party service providers only can have access to your personal information for the sole purpose to provide services on our behalf. All service providers are strictly required to protect personal information and must not use the information provided by UNICEF for any other purpose.
However, UNICEF assumes no responsibility for the security of information.
The UNICEF site contains a link to sites external to the unicef.org domain. UNICEF is not responsible for the privacy practices or the content of such websites.
Notification of changes
Copyright © UNICEF
UNICEF offers its information on the Internet essentially for the benefit of individuals interested in its efforts to uphold the Convention on the Rights of the Child, to protect and promote the well-being of children and to foster human development.
If you wish to mirror, reproduce, republish or translate any of the information for wider dissemination, please make use of the copyright permission option on our feedback form with details of such proposed use, including the nature and size of the intended audience. Please email email@example.com regarding the use of UNICEF publications issued in New York.
UNICEF reserves all copyrights on material on its web pages, including photographs and graphic designs. In the case of some publications, UNICEF has licensed the rights to third parties.
The use of UNICEF Internet material for any purpose, including repackaging in hard copy or compilation for electronic media is prohibited unless prior written permission is obtained.
The unauthorized use of the UNICEF name and logo is against international law and is expressly forbidden.
The United Nations Children’s Fund (UNICEF) is one of the largest and most well-known organizations dedicated to the protection of children's rights around the world. UNICEF has long been reputable and influential. However, impostors may fraudulently use UNICEF’s name and logo to deceive people who are interested in helping children.
- The UNICEF China Office does not send emails or make phone calls to obtain your personal confidential information such as bank account details, or to ask you to transfer money in exchange for commissions or subsidies. If you have applied to make a monthly donation via our official website, we will only communicate with you via email（firstname.lastname@example.org）, or by phone/text message from our donor service hotlines (021 6077 7530 / 6077 7531 / 6077 7538 or 010 5326 7701) to confirm the personal information that you have already provided with your informed consent when applying to make a monthly donation.
- Please do not reply to any fraudulent emails claiming to be from UNICEF but with public email address domains (e.g. @sina.com). The email address we use to regularly send programme reports and other materials to our donors is: email@example.com.
- Please be alert to any information and phone calls that require you to transfer or send money, by people impersonating UNICEF staff.
- If you receive calls or messages claiming to be from UNICEF that you suspect to be fraudulent, please call our donor service hotline at 021 6077 7530 / 6077 7531 / 6077 7538 or 010 5326 7701 to verify. Before authenticity can be confirmed, please be sure to protect your personal information.
For additional information and tips on how to protect yourself from fraud please visit our global website.